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How do I return an item?
Complete the
Cancellation/Return/Refund
form and indicate the reason for your return, include the
Cancellation/Return/Refund
form with your return, and wrap the package securely.
We guarantee your
satisfaction with all Zit Publisher's merchandise. You may
return new, unopened items within 30 days of shipping for a
full refund. We also pay the return shipping costs if the
return is a result of our error. Just click on the RETURN
Bar and it will guide you through the process.
No return on sheet music or used books. Allow 3-4 weeks for
refunds. If the shipping package has not been opened, you
may return the item(s) simply by not opening the package
and marking “REFUSED” and CROSSING out your address. You
will receive a full refund, minus shipping cost.
Return items to:
ZIT
Publishers, Inc.
16654 Soledad Canyon RD, #265
Canyon Country, CA 91387
Please allow 3-4 weeks for domestic (US) returns to be
processed. We will notify you via U.S. mail of your refund
once we have received and processed item(s) ordered.
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